I had a MRI from Simon Med last year. My portion of the bill was $49.99, which I paid at time of service.
About 10 months later I receive a letter from a collections agency telling me to pay up or else! NO information from Simon Med ever suggested the bill wasn't paid. When I called SMI I was told "you have to deal with the collection agency." I went through several hoops to prove the bill was paid. I finally received a phone call saying, "Opps, we're sorry you are paid." Now my husband is going through the same thing with SMI.
He paid his portion at time of service and is now being threatened with a collection agency as well.
SMI HAS THE WORST BILLING DEPARTMENT!!!!! Go anywhere else for imaging but seriously AVOID any Simon Med Imaging facility!!!!
Product or Service Mentioned: Simonmed Imaging Customer Care.
Reason of review: Problems with payment.
I didn't like: Inept billing department.