Contact Simonmed Imaging Customer Service
Simonmed Imaging Phone Numbers and Emails
Toll-Free Number:
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(866) 614-8555
Customer Service:
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(623) 234-8714Interventional Radiology
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(602) 749-8599Medical Records and Settlement Offers
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(877) 653-3558To schedule a simonONE scan
Simonmed Imaging Emails:
Simonmed Imaging Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simonmed Imaging Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simonmed Imaging is 8666148555. 90% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 11 minutes.
Be prepared for the call as Simonmed Imaging may ask you for the following information to identify you as a customer: first and last name, address or zip code or date of birth.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Simonmed Imaging Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Simonmed Imaging is 8666148555. 90% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 11 minutes.
Be prepared for the call as Simonmed Imaging may ask you for the following information to identify you as a customer: first and last name, address or zip code or date of birth.
People call Simonmed Imaging mainly because of product/ service, request for information, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel neutral after talking to customer service representatives.
The best email to contact Simonmed Imaging is info@simonmed.com. 86% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Simonmed Imaging Website:
Simonmed Imaging Help Center:
Corporate Office Address:
Fax:
Simonmed Imaging Customer Service Reviews
I was greeted by Roman immediately after entering the premises. Then after only a few mins.
Jada called me to get my info. And collect my co-pay. She was very nice and professional with a sense of humor which I love. Margherita heard me talking and asked was I Ms.
Fountain because she recognized my voice from when she called me about the appt. Very nice lady. A few mins. Later Justin came and told me that he'll be taking me back.
Very professional, nice, and considerate. Lastly, Jared was my MRI tech. Very friendly, professional, and caring. He and Justin explained everything to me.
Because I'm in a wheelchair they assisted me in all my needs. I give this staff ten stars in customer service and professionalism.
I'll always go to this location. Thank you!
I wrote a check to this company on 8/30/2024. On 10/02/24 I called the customer service number on the invoice to see when my check was going to be cashed.
Each time I spoke with someone from another country that I could barely understand. I was eventually informed that I had a zero balance.
So I had them email me proof of that comment. And yet...here it is 10/07/24, and my check still has yet to clear my bank.
Their billing staff is in a call center! Very hard to hear or understand them!
They are unable to see our benefits, so cant help! I request a supervisor and they disconnect the call, multiple times on hold for over an hour waiting and disconnect me again! They ask for your number in case of disconnect but never call back! Ive been fighting an over charge since June and nothing has changed!
My blood pressure rising and I start shaking every time I have to interact with there people!
Im an RN work in a hospital, this companys billing needs help! Up Coding is FRAUD!
How Good is Simonmed Imaging's Customer Service?
Summary of Simonmed Imaging Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Simonmed Imaging?
Product/ Service Question:
- “Complaint”
- “Error”
- “Insurance billing correction”
Request for Information Question:
- “Imaging question”
- “Appointment”
- “To find out if I was on the schedule for an MRI and if the insurance had approved the procedure”
Payments and Charges Question:
- “Billing”
- “Stale dated check - billing”
- “Billing issue and reps with phone number on bill cannot answer our questions”
Staff Question:
- “Rude staff at the Ocoee office”
- “Customer service”
- “Cost of services”
Account Question:
- “I can't sign in to my account”
- “My email is wrong”
- “I am dusputing a duplicate omt your company took frommy acct.”
Activation/ Cancellation Question:
- “Cancel my appt today”
- “Cancellation of appt”
- “Cancel appt for today for ultrasound”
Shipping and Delivery Question:
- “Get the disc result”
- “Lost item in a lab facility Peoria”
- “I didn't receive my refund and it's been a month”
Return/ Replace Question:
- “Returning call”
- “Correct protcall for chest X-ray dress code”
- “I changed my email”
Refund Question:
- “I need a refund”
Other Question:
- “Issues scheduling”
- “My copay”
- “Schedule chest exray”
Compare Simonmed Imaging Customer Service To
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