Went for an ultra sound on my carotid arteries of the neck on October 2015.Couple months later received the bill from my insurance company and told me what I would be paying out of pocket. So I paid the bill presuming that it was paid in full. Low and Behold in...Read more
This business had change for bad so much. The personal is cold slow and to do a appointment all I get is music in the phone. The waiting area depriment. I don't trust the place any more cause they look that they don't care for the patients. All I need was a MRI of my...Read more
I had an ultrasound of the breast. On the day of the exam I called to ask cost of procedure , I was told 60 dollars. had the test done and got a bill for 340.. for 2 ultrasounds. I called on this and was told each breast was a separate charge. I had an ultrasound of my...Read more
Simonmed Imaging Customer Care Review
This place is horrible as I sit here right now. 30-45 min wait I was told. Now I'm at an hour and 20. Every single person that came before me and after me have been in and out. My back hurts with spams and possible broken tailbone. This is ridiculous.
Diagnostic Imaging Review
First I had to travel 20 miles to the location, when I pulled into the location they call me tell me their a hour behind. But they were actually 2hrs. They never kept me up to date on time and seem to care less that i had to wait. They acted like I was inconvenience them by asking how much longer. Wow this is the 2nd time I had bad consumer service with them.
This is the second time my husband has received service here and will be the last time. We were put on a payment plan the day of procedure and 4 months later so so many screw ups and mistakes after 15 phone calls they still don't have it right. So stressful when I have...Read more
Had a procedure done on March 3, 2016. Was told my portion of the co-pay was $87. I told them to double check, as I thought I had 100% coverage. They told me they did. Could not get the procedure until I paid. Called my insurance and they said 100%, I did not owe...Read more
I have had a problem each time I need to have any type of test done at the Greenfield Mesa office. 1) Doubled billed insurance. Billed me for amount not owed. Had insurance call 4 times to rectify after I was un successful. They almost put me into collections. 2)...Read more
I was referred to SimonMed imaging, by my Primary Care physician. This was for a once annual Medicare B approved, and paid - Lung cancer screening, for current or former smokers. It's a screening with Low Dose Computed Tomography (LDCT) Medicare part B. I was told It...Read more
I've been to Simon Med numerous times over the 7 year battle with breast cancer. Never had much of a problem and found the people kind. Today I came into NO one in the office for the first 20 minutes I was there. Keep in mind THEY told me to be there 15 minutes...Read more
I had an appointment for an Utra sound in Simonmed in surprise, I waited for one hour before they called me then she took me to a room when I can see. Mammogram machine when I asked I am here for an ultra sound she said no we are doing a mammogram we changed it...Read more
Showed up to an appt for an MRI at SimonMed Avondale this morning & was told I owed $389. My appt had been scheduled for over a week & no one called to tell me I would owe anything. In fact, when I scheduled the appt, Josh told me I wouldn't owe anything. They said it...Read more
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