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At the time of my visit, the office was rather light with patients. I and another patient in line waited for about 10 minutes while three intake assistants were lightly visiting with each other and staring at their monitors. Once at the counter the customer centric...
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#1205009
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On January 11 went for an MRI for my throat and an chest x-ray with different doctors prescriptions. The technician erroneously added persistent cough to the chest x-ray prescription ( I needed it for work, due that I'm positive to the tuberculin test). In the chest...
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1.0
I didn't like
  • Unprofesional
#1196363
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i was told i had a varicose vein in my arm by Simon Med,,i went to Az vein and they were going to put a copper wire in it to stop the pain .....a nurse friend of mine said varicose veins don't cause pain.....so i went to a Dr across from Boswell Hospital in Sun City...
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#1191645
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Simonmed Imaging - Horrible at Simon Med Imaging

The entire staff was very rude. Would never recommend this horrible place!!!!!
1.0
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#1184736
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Simonmed Imaging - Horrible and very rude

I am not happy at all with Simon Med imaging service .. I had a horrible experience with their service in addition they surprised me with charges that I am NOT aware of when I have done the service .Poor communication I Will never have service ever again. {{Redacted}}
#1183459
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Had an MRI of my brain. Two techs were present as rewuired by The American College of Radiology. Was given hearing protection and communication bulb. Completed MRI and left Avondale facility. Was called 45 munutes latrr asking if I could come back for another MRI. I...
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1.3
#1162462
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Simonmed Imaging - Insurance paid bill, but I was still sent to collections

Second time that Simon Med got paid from the HRA account on the day of service and they thought it was funny to not call me or mail me anything while sending me to collections! Either they billing system is antiquated or their staff is incompetent. Probably both with all the reviews I’ve seen. Stay away!
1.0
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#1160424
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I had an appointment on 12/28/17 at 2:00 pm and was instructed to be there at 1:45. I inquired exactly how long this test would take and was told 30 minutes. I figured there should be time allotted for possible emergencies so planned for an extra 15 minutes in my time....
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1.0
I didn't like
  • Inept staff
  • Customer service
  • Wasted my afternoon sitting
#1157548
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Elderly mother in severe pain was given a "stat" Simonmed scan order. Simonmed gave us a choice of times from 4:30 to closing (8:00 pm). We chose the earliest time offered (4:30) and had her there 30 minutes early as asked. At 5:30 they still hadn't called her back and...
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Anonymous
William

I hope she's OK despite the "medical care".

#1144022
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Tue 12/05/17. Appointment time was at 10:45am, made arrived 45' earlier to be prepared for a ct scan w/contrast, preparation started at 11:00, they got me in at 12:00, the process of preparation war really poor, once inside they started doing the X-ray and at the...
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1.0
I didn't like
  • Wait time
  • Patient carecustomer service
  • Inept staff
#1143773
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