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Had an MRI of my brain. Two techs were present as rewuired by The American College of Radiology. Was given hearing protection and communication bulb. Completed MRI and left Avondale facility. Was called 45 munutes latrr asking if I could come back for another MRI. I...
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1.3
#1162462
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I had an appointment on 12/28/17 at 2:00 pm and was instructed to be there at 1:45. I inquired exactly how long this test would take and was told 30 minutes. I figured there should be time allotted for possible emergencies so planned for an extra 15 minutes in my time....
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1.0
I didn't like
  • Wasted my afternoon sitting
  • Inept staff
  • Customer service
#1157548
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Elderly mother in severe pain was given a "stat" Simonmed scan order. Simonmed gave us a choice of times from 4:30 to closing (8:00 pm). We chose the earliest time offered (4:30) and had her there 30 minutes early as asked. At 5:30 they still hadn't called her back and...
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Anonymous
William

I hope she's OK despite the "medical care".

#1144022
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Simonmed Imaging - Insurance paid bill, but I was still sent to collections

Simonmed Imaging
#1160424
1.0
Details
Second time that Simon Med got paid from the HRA account on the day of service and they thought it was funny to not call me or mail me anything while sending me to collections! Either they billing system is antiquated or their staff is incompetent. Probably both with all the reviews I’ve seen. Stay away!
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Simonmed Imaging - Seriously mismanaged scheduling process...

Simonmed Imaging
#1127495
2.6
Details
I had a 9:00 appointment and got a voice message the day before the appointment telling me to arrive 15 minutes early. So now I've been waiting almost an hour.....
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Customer service
Diversity of Products or Services
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Product or Service Quality
Reliability
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Value for money
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Simonmed Imaging - Nobody answers the phone

Simonmed Imaging
#1119266
I have been trying for days and on hold for as long as 25 minutes just trying to cancel and reschedule an appointment they will likely bill me for a no-show but they never answer their phones. I am now looking for some place else to go
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Short Review on November 22, 2016

Simonmed Imaging
#959735
I have had a very bad experience with simon med in goodyear az. They lie tell you a price and then bill your insurance under a different persons name that is not in network and charge you extra It happened twice will never go there and any insurance that carrys them will not have my service.
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Tue 12/05/17. Appointment time was at 10:45am, made arrived 45' earlier to be prepared for a ct scan w/contrast, preparation started at 11:00, they got me in at 12:00, the process of preparation war really poor, once inside they started doing the X-ray and at the...
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1.0
I didn't like
  • Patient carecustomer service
  • Wait time
  • Inept staff
#1143773
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This is basically the complaint I sent to them and it sums everything up: My name is #####. I have been a recurrent patient for many years. However, it seems that patient care at your facility has become worse and worse as time passes. First of all, upon getting a...
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Anonymous
Anonymous

I had app for a biopsy at Winter park they make me come in at 8: 00am for nothing was outside for 45 minutes terrible serbice

Anonymous
Anonymous

PSThey sent me a survey and I pretty much expressed my dissatisfaction. No one got back with me so obviously they do not care. On a previous year, I said something about their...

1.2
I didn't like
  • Patient carecustomer service
  • Radiologists
#1120407
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Had a shoulder MRI performed there. Had to lie in an excruciating position for half an hour which I get was probably necessary to get the proper pictures.....I cried through the entire thing. Radiologist irritated when I pushed the bulb during the MRI to communicate...
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Anonymous
Rosa

So true they are terrible. Just had a very traumatic mammogram. They are very rough. I have breast implants and was so scared the technician was going to rupture them. I will ...

#1113275
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I had a MRI from Simon Med last year. My portion of the bill was $49.99, which I paid at time of service. About 10 months later I receive a letter from a collections agency telling me to pay up or else! NO information from Simon Med ever suggested the bill wasn't paid....
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1.0
I didn't like
  • Inept billing department
#1109922
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It's amazing that a company in the health care industry that provides such horrible patient care can even stay in business. I've been to MedWise for the last 4 years. It was a great place with an awesome, caring staff from the front desk to the techs. I didn't want to...
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1.8
I didn't like
  • Customer service
#1095274
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Went in for CT scan - drank the goo in the waiting room. The tech takes me back - and she cannot get a vein. She gets another tech who cannot get a vein. They get a third tech who also cannot get a vein. They leave me in the room laying on the bed for 30 minutes while...
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1.0
#1093400
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Contact Simonmed Imaging

Mailing Address:
51 W Kaley St
Orlando, FL 32806
Phone:
(407) 999-9925
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Recently went to the office on 19th ave and glendale im not sure what happened to all the wonderful people they use to have there but whoever is in charge needs to be fired!! Office staff was slow not sure they even knew what they were doing techs were slow and rude...
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1.0
#1085017
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