filters
state:
Show
city:
Show
product:
Show
This is basically the complaint I sent to them and it sums everything up: My name is #####. I have been a recurrent patient for many years. However, it seems that patient care at your facility has become worse and worse as time passes. First of all, upon getting a...
Read more
aury849
aury849

The location was at 108 Ave and McDowell, Phoenix AZ

1.2
I didn't like
  • Radiologists
  • Patient carecustomer service
#1120407
Reply to reviews
Had a shoulder MRI performed there. Had to lie in an excruciating position for half an hour which I get was probably necessary to get the proper pictures.....I cried through the entire thing. Radiologist irritated when I pushed the bulb during the MRI to communicate...
Read more
Anonymous
Rosa

So true they are terrible. Just had a very traumatic mammogram. They are very rough. I have breast implants and was so scared the technician was going to rupture them. I will ...

#1113275
Reply to reviews
I had a MRI from Simon Med last year. My portion of the bill was $49.99, which I paid at time of service. About 10 months later I receive a letter from a collections agency telling me to pay up or else! NO information from Simon Med ever suggested the bill wasn't paid....
Read more
1.0
I didn't like
  • Inept billing department
#1109922
Reply to reviews

Simonmed Imaging - Seriously mismanaged scheduling process...

Simonmed Imaging
#1127495
2.6
Details
I had a 9:00 appointment and got a voice message the day before the appointment telling me to arrive 15 minutes early. So now I've been waiting almost an hour.....
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Simonmed Imaging - Nobody answers the phone

Simonmed Imaging
#1119266
I have been trying for days and on hold for as long as 25 minutes just trying to cancel and reschedule an appointment they will likely bill me for a no-show but they never answer their phones. I am now looking for some place else to go
Comment
Show

Short Review on November 22, 2016

Simonmed Imaging
#959735
I have had a very bad experience with simon med in goodyear az. They lie tell you a price and then bill your insurance under a different persons name that is not in network and charge you extra It happened twice will never go there and any insurance that carrys them will not have my service.
Comment
Show

Simonmed Imaging Customer Care Review

Simonmed Imaging
#946133
My experience was with the 54th and Thunderbird office. HORRIBLE ... Never on time, procedures take longer than you are told, they leave the room for 15 minutes or longer, overbooked, even with an appointment you wait over an hour or more to be seen, rude and incompetent people. GO SOMEWHERE ELSE. ANYWHERE ELSE.
Comment
Show
It's amazing that a company in the health care industry that provides such horrible patient care can even stay in business. I've been to MedWise for the last 4 years. It was a great place with an awesome, caring staff from the front desk to the techs. I didn't want to...
Read more
1.8
I didn't like
  • Customer service
#1095274
Reply to reviews
Went in for CT scan - drank the goo in the waiting room. The tech takes me back - and she cannot get a vein. She gets another tech who cannot get a vein. They get a third tech who also cannot get a vein. They leave me in the room laying on the bed for 30 minutes while...
Read more
1.0
#1093400
Reply to reviews
Recently went to the office on 19th ave and glendale im not sure what happened to all the wonderful people they use to have there but whoever is in charge needs to be fired!! Office staff was slow not sure they even knew what they were doing techs were slow and rude...
Read more
1.0
#1085017
Reply to reviews
My primary doctor sent me to get my ultrasound done. I got there and did all my tests. I asked the doctor how long would it take to get my results, she said 3 days. So I waited and waited. I tried to call, the phone just rung no one picked up. I didn't get my results...
Read more
Anonymous
Anonymous

I had a horrible experience with simonmed on 54th Avenue and Thunderbird location! I am 41 and got a second mammogram order from my primary care physician and went for my appo...

#1077727
Reply to reviews
Oh my. What a disaster! Tried to schedule appointment on phone. Hold for 25 minutes. Gave up. Went on-line to schedule. No one called me back to confirm or make change. Went to another service and got my appointment. Tried to call SimonMed to cancel appointment after...
Read more
#1064475
Reply to reviews
This company kept me waiting 45 minutes to make an appt. When I finally got thru I was told that only ONE HUMAN BEING HAD THE AUTHORITY TO BOOK MY APPT. (One human being in the entire company!) I felt this was bogus. He never called me back after a couple more tries to...
Read more
1.0
I didn't like
  • Technicians
  • Customer service
  • Wait time
#1046417
Reply to reviews
I had an order from my orthopedic back surgeon to take xrays. I went to the closest location near me at 32nd ave and Peoria. I gave them the order and waited approx 2 hours only to be told by the front desk girl and the radiologist that they didnt have the equipment...
Read more
#1032377
Reply to reviews